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The victim help is for anyone who has been seriously injured or had lost someone in a crash whether the crash happened in Kenya or elsewhere. It is also for police officers or health workers, who need information about how to help people affected by a road accident. Helpline support is provided in English and Swahili.


Our helpline is for people who have suffered a serious injury in a road accident, as well as to provide support to family and friends.


Our objective is to provide emotional support, information and advocacy to help you to recover and deal with the many procedures that follow death or serious injury on the road.

Procedures following a road accident:


  • Guide to practical and legal procedures from seeing a loved one's body to court cases and compensation issues


  • Insurance claims procedure and support


  • Help for disabled victims and their families


  • Psychlogical counseling

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